Everything we know about the upcoming Hilton Cancun All-Inclusive Resort

Mexican Restaurant at the Hilton Cancun All-Inclusive Resort | Photo Credit: Ben Duffy

Hilton has a new resort opening next year, the Hilton Cancun All-Inclusive Resort. While we don’t know everything about it yet, there is already some information available


Until a couple years ago, Hilton all-inclusives were more of an afterthought. Many were mid-range hotels that had some all-inclusive attributes, like the Hilton Puerto Vallarta. In the past few years, they have invested more resources into all-inclusives, opening additional hotels like the adults-only Hilton Playa del Carmen and the Hilton La Romana near Punta Cana.

In 2017, Hilton announced that the Hilton Cancun, an All-Inclusive Resort would be opening in 2021 with a Waldorf Astoria next door (that they are not planning to be an all-inclusive currently).

What details do we know about the resort?

The resort, along with the sister Waldorf Astoria resort, will be on 100 acres of land (Another example of how Riviera Maya all-inclusive resorts have more space than resorts in the Cancun Hotel Zone). The Hilton side will have 600 rooms and 6 restaurants as part of the all-inclusive. The location of the resort is less than 15 minutes South of the Cancun International Airport, between the new Haven Riviera Cancun and the Royalton Riviera.

What does the resort look like?

As of now, it is still under construction, but Hilton has released some renderings of their common areas to the public, but nothing showing the rooms or pools yet. Here are some of the photos from their website:

Will the Hilton Cancun be family-friendly or adults-only?

While they have not fully announced that kids will be allowed, given that their adults-only resorts include the moniker ‘adults-only’ in the name, we can assume that the resort would be geared towards families. Hilton has an adults-only all-inclusive 30 minutes down the road in Playa del Carmen with no family-oriented all-inclusive in the Cancun area, so it makes sense that this will be for families.

With that said, one of the pictures on their website has a file name that includes the phrase “adultpoolbar2”, so I would assume that there will be an adults-only pool available.

Hilton Cancun All-Inclusive Adults-Only Pool Bar
Rendering of the adults-only pool bar at the upcoming Hilton Cancun All-Inclusive | Photo Credit: Hilton

Will the Hilton Cancun have a Preferred/Premium section?

Many resorts nowadays have a section that has special privileges with it, such as “exclusive” pool/beach areas, an additional restaurant for one or more meals, and a club lounge that generally features slightly better alcohol than what you’d find elsewhere. While they have not said if the Hilton Cancun All-Inclusive will have it, my gut says yes – they see it as a high margin add-on that will generate additional revenue for them.

Hilton Cancun opening date

As of now, their initial opening date estimate of 2021 is still on track, with plans for the Hilton Cancun All-Inclusive Resort to open in June 2021. Given everything that is going on with COVID/coronavirus, there may still be delays to their opening date.

I generally caution booking a resort before it opens in case of delays or if construction is not complete when they do open. Waiting to stay until 3-6 months after opening also ensures they will iron out kinks that were unforeseen until guests arrived.

Paid and award reservations

As of now, the Hilton Cancun All-Inclusive resort has not opened up reservations. When they do open up, I recommend booking direct through hilton.com unless you find a better rate somewhere else. This way, you’ll earn points for the stay, and there is a good chance they will have a promotion such as double points available during your stay.

Speaking of points, we don’t know how many points the hotel will require, but given the rates charged at Hilton’s other all-inclusives, expect it to be 70,000-95,000 points per night for 2 people. I value Hilton points at about 0.4 cents each, so at those rates I would use points if the room rate was $280-$380/night.

The takeaway

The Hilton Cancun All-Inclusive resort looks great in the renderings, but we will have to see how it does once it opens. If you have Hilton points, this will probably be a good use of them.

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Ben Duffy
Ben has visited all-inclusives for years, enjoying the ability to watch the ocean from a Bali Bed with a fresh margarita in hand and not a care in the world
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